The power outage of July 13th, 2021 at 11:18pm was caused by a pole top fire on the Hydro One transmission line which was replaced.

CEAP Assistance Program for Residental and Small Businesses

In the summer of 2020 and March of 2021, the Government of Ontario made a combined $31 million available to support small businesses. If you have an overdue amount on your energy bill and you operate a small business or a registered charity, you may be eligible for an on-bill relief credit.

If the request is for a residence, download the residential application and send the completed form to the email below.

If the request is for a small business, download the small business application and send the completed form to the email below.

To apply, please get in touch with us by telephone at (613) 443-5110 or by email at [email protected].

Contact Us to See if You are Eligible