The power outage of July 13th, 2021 at 11:18pm was caused by a pole top fire on the Hydro One transmission line which was replaced.

My Rate Plan Toolkit

The Ontario Energy Board (OEB) provides a tool for you to view your usage, compare pricing of different plans based on your usage, and change your rate plan.

To make use of this tool, make sure to have access to your account number and visit the My Rate Plan Toolkit website.