The power outage of July 13th, 2021 at 11:18pm was caused by a pole top fire on the Hydro One transmission line which was replaced.

Protection of Privacy

Information on Cooperative Hydro Embrun Inc’s policy and practices on the collection and use of personal information are listed below. Cooperative Hydro Embrun Incr eserves the right to amend this declaration at any time.

Definition of personal information

Personal information means any recorded information about an identifiable individual, including, name, mailing and electronic (e-mail) address, date of birth, social insurance number, driver’s license and other information obtained in writing, in person or by telephone.

Purpose of personal information

The purpose of collecting your personal information is to establish and maintain control on your identity, manage billing, payment and other financial services, protect you from errors and fraud, obtain general information and to conform to the legislation. You may refuse to divulge your personal information, but this could hinder Cooperative Hydro Embrun Inc’s in the necessary and proper discharge of its service and product in an efficient andappropriate manner.

Protection of personal information

  • Cooperative Hydro Embrun Incadheres to the standards and procedures of the confidentiality of information.
  • Only Cooperative Hydro Embrun Incemployees and certain sub-contractors as well as a collection agency may access your information.
  • Cooperative Hydro Embrun Incretains your information for the period prescribed by regulation.
  • You have a right to request correction of your personal information at any time.

Complaints and access to information

You may submit a complaint or make a request in writing to the Manager of Cooperative Hydro Embrun Inc.

Download the Privacy Policy